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Terms & Conditions

Payments

We accept Visa, Master card, American Express, Discover, Debit cards and Paypal.
You can also pay with money orders, cashiers checks or bank transfers. (Contact us for more information)

Shipping

We ship our products with UPS and USPS.
We ship to the United States, and Internationally.
Please contact us for final shipping prices on international orders.
Please allow approximately 5 business days for shipping, after payment is cleared.
After shipping your item, we will provide you with a tracking number.
Some products will ship from the factory, while other products are in stock.

Returns

We are not liable for shipping costs back to us on any return.
Buyer must receive an RETURN instructions from us in order to ship back the item for exchange.
Please, allow up to 10 business days to process your exchange.
Buyer has 24 hours from the time they receive the item to report a defect to us, after that, buyer will have 7 days to ship it back to us for exchange.
All of our items have a manufacturer's warranty.
We ask you to use the manufacturer's warranty whenever possible, We will assist you with the process.
If you are returning an equipment for no reason at all, you might be charged 15% restocking fee.
There are products which can not be returned, they are final sales, and it will be stated in the product descriptions.
Returns must be in original new condition, It has to be returned in the very same condition and same box you receive it.

Agreement

By buying from us you agree that you have read and understood all of our policies.
Buyer will pay for return shipping for any reason.
Buyer is responsible to confirm that the item will perform the operations needed.
Buyer is responsible to set up the equipment.
The warranty on our products comes from the factory, and it is stated in the product description.
 

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Got Questions?


Let us know:

TEL: 305-771-2627

FAX: 305-428-2547

EMAIL: info@3nitysupply.com